Privacy Policy

Privacy Policy2019-01-13T16:34:32+00:00

Privacy Policy

Terms and Conditions Agreement

317 LOCKSMITH TOS.

Thank you for visiting our web site http://www.317locksmith.com . This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for 317locksmith.com only. If you link to other web sites, please review the privacy policies posted at those sites.

SERVICE(S)

  • All work is to be completed in a timely and efficient manner according to estimate submitted by 317 Locksmith Indianapolis Indiana and signed by client.
  • All services to be rendered will be scheduled according to availability. Client agrees that no services will be provided in extreme weather conditions that may risk the quality of work being provided or the safety of clients/employees.
  • Work done within the guaranteed warranty will be completed within business hours 9AM-5PM Mon-Fri

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

if you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: info@317locksmith.com
By Phone: 317-727-9686
Main Office:
Indianapolis Indiana.

317-727-9686

PAYMENT/BILLING (FEE STRUCTURE)

  • All services received by the client must be paid in full upon completion of work. All materials are property of 317 Locksmith, until paid in full. Authorization of payment to be completed at a future date must be approved by a member of management. Final work will be evaluated by Client for approval.
  • Payments are accepted in the form of credit/debit card or cash. Money orders / checks  are not accepted as a form of payment.
  • For estimates/quotes a 50% deposit is required prior to the job.
  • Clients requesting deferred billing are required to make payment at the time of completion for the first scope of requested services. Clients requesting deferred billing must be pre-qualified.
  • Per the terms of vendor/client billing agreement, if payment is past due there is an automatic 10% late fee per month.
  • In the event a Client fails to make timely payment for services, the Client agrees to pay all of 317 Locksmith’s court costs and reasonable attorney fees incurred for collection of outstanding amounts due.

WARRANTY/LIABILITY

    • All hardware, labor, and work completed by 317 Locksmith is guaranteed for 90 days from the date of installation except for malfunctions due to abuse, vandalism and or other circumstances beyond company control. No warranty is provided for repairs on existing parts, tampered work or work performed by another locksmith.
    • No warranty is provided on parts, hardware or products purchased from external source others than 317 Locksmith.
    • No warranty is provided on parts, hardware, or labor that is affected due to weather conditions.
    • Door closers are warrantied for 90 days. This does not include adjustments that will need to be made during weather change.
    • Custom Work (Inclusive of welding, framing, door installation) – Work completed by 317 Locksmith is guaranteed for 90 days from the date of installation for all custom work. Modifications on existing material is not covered under liability by 317 Locksmith. Any material or labor exposed to extreme weather conditions, vandalism, or abuse will not be covered under warranty.
    • Telephone Entry System and Access Control System- One year warranty for parts and labor. A Manufacturer warranty is provided for specific brands and/or products. Please contact the manufacturer for detailed information.
    • 317 Locksmith will need access to the basement/other locations in the building during the installation/repair. Client MUST provide a dedicated telephone line prior to installation. Please contact your phone provider. Also, client must be on site at end of installation to both sign off on work done and receive training as to its operation.
    • Wired intercoms– Wired intercoms are warrantied for 90 days. This does not include: speakers, amplifiers, transformers. Also, customer must be on site at end of installation to both sign off on work done and receive training on how to operate the system.
    • Wireless intercoms– 317 locksmith is not responsible for connection issues between the system and any wireless devices. If a call back is requested and the issues are connection based, a $45 trip charge and hourly rate for trouble shooting will be applied
    • All quotes involving intercom, access control, and video systems are effective if all existing parts and wiring are compatible with new hardware being installed. Existing wiring MUST be in working condition / full functionality upon installation. If no existing system is in place this need not apply.
    • No warranty is provided for repairs on existing parts or tampered work.
    • No warranty is provided on parts, hardware, or labor that is affected due to weather conditions.
    • Mul-T-Lock Installations– Keys and card will be provided to client on the day of installation. By signing invoice, I have received a Mul-T-Lock high security card and keys. 317 Locksmith does not keep any information of the card or keys provided
    • All products and or hardware installed requires regular maintenance and upkeep. Normal maintenance which will customarily require periodic adjustment, cleaning, and resetting to operate properly following the dates of their installation
    • Restocking fee – 33% Restocking Fee will be assessed on all returns and cancellations.
    • Low voltage products – No returns accept for any low voltage products – final sale.

All hardware (panels, security hardware, locks, and products physically provided by security consultant) are provided with a manufacturer’s warranty. Client agrees to adhere to manufacturer terms and conditions.  Failure to do so will suspend all 317 Locksmith warranties.

Our company reserves the right to discontinue or suspend services to vendors/clients at any time.

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